Tech Qualities

4.9
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(190)
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190 reviews
5
94%
4
5%
3
1%
2
0%
1
0%
Customers rated this pro highly for professionalism, value, and punctuality.
  • Marla O.

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    Ryan was very clear with his information and prompt with the fix.

    Feb 7, 2018Verified
  • Ed C.

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    Ryan came to my house and solved my computer problem in a short time. I like that he has a flat rate unlike some others who offer a lower initial cost, but then charge extra for the work they do.

    Jan 24, 2018Verified

About this pro

My customers love the low cost, quick turn around service that I offer. Everyone deserves a trusted PC doctor! I love helping someone out of a jam. My job allows me that opportunity every day.

Years in business

7

Times hired on Thumbtack

358

Number of employees

1
Show more

Photos and Videos

3 photos

    Q & A

    • What education and/or training do you have that relates to your work?
      A+ certified. Microsoft Certified Professional. BAS in business technology
    • What types of customers have you worked with?
      Desktop and Laptop maintenance and repair are the most common requests I receive. I assist individuals with data backup and recovery, virus and malware recovery, antivirus/anti-spam solutions, and general consulting for their personal or business needs. I also assist small and medium size businesses with network and system implementation, maintenance and repair.
    • Describe a recent project you are fond of. How long did it take?
      I took in a HP laptop for a customer recently. It was a fairly new laptop; she had it for just over a year. The display quit working, HP said the warranty had expired and they would not help her, even though she spent $1,500 on it a year ago! I felt very frustrated for my client. I did some research on the issue and found that the LCD cable had a design flaw and hundreds of customers were reporting the same problem. I decided to battle this one out with HP and over the course of several weeks, escalated the problem until they agreed to fix the laptop. My client saved a lot of money on this one and I was glad to help.

    Business hours

    Mountain Time Zone - Arizona
    Sunday8:00 a.m. to 7:00 p.m.
    Monday8:00 a.m. to 7:00 p.m.
    Tuesday8:00 a.m. to 7:00 p.m.
    Wednesday8:00 a.m. to 7:00 p.m.
    Thursday8:00 a.m. to 7:00 p.m.
    Friday8:00 a.m. to 7:00 p.m.
    Saturday8:00 a.m. to 7:00 p.m.
    Coverage Area for Tech Qualities is about 150+ miles of Gilbert, AZ.