FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For our Mesa clients, pricing is always upfront. A 50% deposit secures your custom order, with the balance due after installation is complete and inspected. We also offer seasonal promotions, referral discounts, and financing options through Sunbit for added flexibility. Pricing varies by product, but we stand by the quality and value of our work
- What is your typical process for working with a new customer?
From our Mesa office, we focus on free in-home consultations. Here’s what you can expect: Initial contact by phone or website. A design consultant visits your home with samples. Quote and 50% deposit to start. Professional measurement and order placement. Installation, motorization setup (if requested), and warranty handoff. Final payment is collected once the project passes inspection
- What education and/or training do you have that relates to your work?
Our Mesa technicians are licensed, insured, and trained in custom installation and motorization. They specialize in smart shade integration (Somfy, Zigbee, TaHoma, etc.), ensuring your blinds or shades work seamlessly with modern smart home systems