|Monday||6:00 a.m. to 9:00 p.m.|
|Tuesday||6:00 a.m. to 9:00 p.m.|
|Wednesday||6:00 a.m. to 9:00 p.m.|
|Thursday||6:00 a.m. to 9:00 p.m.|
|Friday||6:00 a.m. to 9:00 p.m.|
|Saturday||6:00 a.m. to 9:00 p.m.|
About this pro
14 years in business
482 hires on Thumbtack
Jon responded immediately and fit me in his schedule the very next day. He produced immediate results and relief! The service call rate was more than fair and I'd call him again in a heart beat.Nov 14, 2018Verified
Jon was very helpful in taking care of our AC issues. Communication and support was excellent.Aug 23, 2018Verified
J&J called and made an appointment. The tech was 2 hours late for the scheduled time. Once he did arrive, he looked at the job, took notes, and then said he would get back to me the next day with a quote. The quote never came - I haven't heard from the company since the date of the appointment.Aug 15, 2018Verified
After a few miss calls Jon and I was able to connect (to no one fault). He came out to look at a job to install a mini split system at my house. Later that evening I hired Jon for the job. He was prompt, professional. He explained and answered my questions whenever I had them. I understand he is an owner operator and I am delighted to give him my business and would recommend him to anyone needing heating and cooling services - Ben T.Jun 11, 2018Verified
Job well done. Go the extra mile to get it done right. Will definitely become now our " AC guy" for the future. Glad we found a reliable, honest AC company in the Valley.Jan 27, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We usually try to come in about a third of the competition, I don't think people should be put in a place where they feel uncomfortable and forced into a decision about their AC system repair. lets talk and come up with a plan and payment that benefits us both.
- What is your typical process for working with a new customer?W typically meet at a critical time due to the AC or Heat is not working and so I like to gather their address and phone number as well as chat about their issue and let them know I'm there for them. I try to respond to all my customer requests within a 24 hour period.
- What education and/or training do you have that relates to your work?I have a life time education due to going to school at RSI they offer the opportunity to take classes for free to upgrade you education to new technologies. I am Nate certified and continue to grow as the industry changes daily. education is key when it comes down to knowing your industry.