Charles is a lifesaver! He was the first person I ever hired through thumbtack and it made me a believer in the service-and have used it again because of him (successfully-different state though). I won't need Thumbtack again in AZ since Charles is now in my phone and does way more than I even knew when I first called him. My tenants had been without hot water for 3 days due to miscommunication and when I realized we needed someone, and quick, he arrived within 10 hours of our first call and did the work perfectly at an exceptionally reasonable price. I'm an out of state landlord and have been searching for Charles all my life (well at least the last 10 years). Now that I found him, I'll gladly share him with you but he's all mine forever; I'm ecstatic! Kind, courteous and flexible, you hardly find someone you can trust anymore but he's your man!