Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
At Gem Carpet Service, we are dedicated to helping you prolong the life of your carpets, improve their appearance, and enhance your indoor air quality—all while providing cost-effective solutions. To make the process even more convenient, we offer free quotes and a $30 on-site inspection fee, which is waived if you choose to proceed with our services.
Quality is my main goal in every job I approach, I never cut corners or try the easier route when I’m aware of the problem causing the issues. Some of my competitors may be cheaper but will not tackle the situations like my integrity in my professional my example to my customers is to make 100% satisfaction guaranteed, a veteran in this profession and want to keep growing and expanding
Overview
Hired 21 times
Background checked
1 employee
2 years in business
Business hours
Sun7:00 am - 5:00 pmMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Length of items over 6 ft
Range 0 0
Range 1 2
Range 3 5
Wall material
Brick
Concrete
Wood
Steel
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
21 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Nate A.
May 29, 2025
•
Hired on Thumbtack
Within minutes of posting my project on thumbtack got a response and estimate from Johnathan.
He was very professional, got me scheduled right away and was able to come fix my carpet a day later.
The whole experience was great, from the communication to his professionalism and quality of work. Highly recommend them!
Details: Restretch current carpet to fit • Needs re-stretching • 1 room • Residential
Carpet Repair or Partial Replacement
Scott R.
Apr 1, 2025
•
Hired on Thumbtack
Great communication. Came out THE DAY I requested service. Much bigger job than I had expected but gave me a very fair price for the work. All my ripples are gone!!
Details: Restretch current carpet to fit • Needs re-stretching • 1 room • Residential
Carpet Repair or Partial Replacement
Olivia L.
Mar 15, 2025
•
Hired on Thumbtack
What a lifesaver!! I thought we were going to have to replace all of our carpet and I’m so glad that I reached out. He fixed so many areas that are golden retriever puppy chewed like brand new. I am so impressed and it’s so much better than I was expecting and after working all day, he even made time to vacuum everything before he left. Additionally, I had to reschedule. I’m very short notice our first appointment and he was so kind about it. I highly recommend.!!!
Jonathan was absolutely absolutely wonderful and did a great job repairing our carpet! It looks brand new! I definitely will hire him again in the future!
Details: Repair • Partial replacement • Restretch current carpet to fit • Tears or rips • 2 rooms • Residential
Carpet Repair or Partial Replacement
April l.
Mar 30, 2025
•
Hired on Thumbtack
Great experience! Quick response, was able to get scheduled right away, and a great job done! Thankful to have booked with this company!
Details: Wall mount • Drywall • TV larger than 60 inches • Yes, there’s an electrical outlet nearby • No, I don’t need to conceal cables and wires • Yes, I already have a mount or stand • Articulating (tilts up and down, moves side to side) • None
TV Mounting
Credentials
Background Check
Elodia Carranza
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Affordable, quality at its best, no cutting corners and doing them the right way the first time, so no wasted times come back to haunt you
What is your typical process for working with a new customer?
When working with a new customer, I start by listening to their needs and asking a few questions to understand the job fully whether it’s carpet cleaning, repair, stretching or TV mounting I’ll often ask for pictures or schedule a quick walk-through if needed, then I explain the process,!give an honest quote and set clear expectations for timing and results. on the job. I work carefully and treat their home with respect after it’s done. I walk with my customer through the work to make sure they’re happy and answer any final questions.
What education and/or training do you have that relates to your work?
Been highly educated for carpet cleaning for 8 years and 4 years on repairs and stretching, introducing tv mountings in my profession
