FAQs
- What is your typical process for working with a new customer?
My typical process of working with a new customer is to first make phone contact . After having a brief conversation, we then schedule setting up a time and a place to meet up with potential client to go over their vision of their upcoming event. Once hired i send them an email recapping conversation ,and included in the email, My Special Event Party List.Which is a Word Document in terms of activities they want covered at their event, genre of music they want played and not played, etc. I also include Insurance, Certificate of Liability and Contract specifying every detail we discussed. I advise the customer at this time that I'm available for any questions they may have and advise to have the Special Event Party List back to me within 30 days of their event. Once I receive the Wedding Party List back we review the list very carefully and get back with my customer to go over every aspect of the Special Event Party List to make sure we are both on the same page with the information they have provided. Once we have finalized the Special Event Party List, I suggest that my client forward the Special Event Party List if have one, to their Event Planner to make sure that we are all on the same page; Venue, Customer and DJ. I feel it's better to be proactive to ensure that our client's vision is fulfilled.