FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We confirm the cleaning scope and price before service. For recurring cleaning, ask for the first-visit total and the ongoing per-visit price separately, including any extras. Weekly and biweekly (every other week) are our main recurring options. Every-three-week and every-four-week visits are also available. Every four weeks means a 28-day gap, not once per calendar month. Your quote depends on your property, condition and agreed work.
- What is your typical process for working with a new customer?
Tell us about your home or workplace, the rooms that need help and the schedule you prefer. We discuss the cleaning checklist, first-visit and ongoing price, available dates, and arrival arrangements before service. For commercial cleaning, request a walkthrough so we can agree the tasks and schedule for your business.
- What education and/or training do you have that relates to your work?
Our cleaning providers are experienced professionals trained in our detailed 5-star cleaning process. We focus heavily on consistency, attention to detail, and proper use of professional-grade cleaning products and equipment. We have eco-friendly products available upon request too.