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I highly recommend his work. He not only completed the task, he was also able to fix the other faucet and electrical issue I had. He was pleasant and answered my questions.
Judd arrived on time. I have had three other plumbers look at why our instant water heater wasn't consistently heating water, and he is the first one who noticed that the temperature monitor was not installed. He also figured out that the flow rate on the shower was not high enough to trigger the water heater to turn on, and that the Delta T (spread between incoming water temp and set temp on heater) might not have been wide enough. He also cleaned out the shower heads. The showers have been hot and wonderful since he addressed all these issues. I really appreciate the time he took to do such a comprehensive evaluations. Everyone else was just worried about getting out quick, while he took the time to do a really great job. Thank you!
Although a simple thermocouple replacement somehow turned into a complete new water heater install, Lou was very punctual and did great work. His costs are slightly higher than most of his competitors, but the job was completed promptly.
Dennis did a great job of delivering and installing our gas water heater. I would recommend him to my best friends and family!
John responded immediately during the holidays and came out within 1/2 hour to fix my hot water heater. He was extremely professional, honest and reasonable in pricing and fixed my Moen faucet as a bonus! I would highly recommend him for any home repair need and I will definitely use him for future projects.
I had rain damage from last storms in Chandler, I needed drywall repair and flooring fixed in the master bath of my rental. Doug responded quickly when he was busy with other projects. He was reasonably priced and completed the work when promised. Doug replaced drywall and textured it along with painting the affected area. He also found and replaced tile to match existing tile in the master bath and did a fine job. Doug also repaired some water damage in the garage at a reasonable price and did some minor repairs to small holes and fixed the doorknob at no charge. Bottom line is I was able to trust him to do the job and he came through as promised.
Martin is quick to respond to my request for service, he did not ask if I have an electric or gas heater ahead of time, but graciously offered to honor his estimate prior to job onset.
Mr. Bishop replaced my electric water heater at a very reasonable price. He and his assistant showed up early and finished in less than an hour. I am very happy with there service.
Charles spent several hours on a few repairs that we needed for my mother's townhouse - replacing the hot water heater, removing a non-functioning water softener, replacing an upstairs bath tub cartridge, installing a new toilet. His charges were exactly what he quoted, very fair and some of the aspects of some of the work ended up involving more time than originally anticipated.
Matt was great. Not only did he inspect my HVAC system, I actually hired them to replace my water heater also.
I've always had good luck with Thumbtack. I heard from Mike almost immediately after posting what I needed. It was late in the evening and he came to my house early the next morning. Great communication all along. He evaluated what I needed (a new water heater, unfortunately. Boo!) Made arrangements to come out the next day. The installation took most of the day as he had to redo the piping to bring it up to code. The price was what he quoted. No extra charges. He did a great job. Very appreciative.
Carlos met my request quickly and was able to repair my water heater at a reasonable rate. He was professional and friendly. I would highly recommend him.
We were extremely impressed with Mike in handling the repair of our Bosch tankless water heater in our office. Mike responded very quickly to our initial inquiry, arrived promptly, and knew exactly what needed to be done to get the water heater up and running again. Mike was extremely courteous and efficient and he even contacted us after the repair was done to make sure everything was functioning perfectly! We will definitely be keeping Mike's information handy for any future needs and would recommend him to anyone looking for a great plumber.
I had been without a water heater for a week and the new one could not be installed until I had someone out to rebuild the platform that the water heater sat on. It had become an emergency situation because I didn't know we were not going to be able to use the old platform the heater had been sitting on unitl Wednesday evening. I called Josh late on Wednesday night and he had someone out the next morning. They worked on it all day Thursday and were finished by 5pm. Josh sent George out to do the work and he did an awesome job! I was able to have my new water heater installed the following day. I highly recommend them!
Dave came out to my house on a Saturday, was on time and professionally installed my tankless water heater with no disruption to my house. Very impressed and will definitely use him again.
Photo updates to follow First, I should say that for a big project like this, I would hire John again, bottom line. That is probably the most straightforward way to assess the renovation as a whole. We hear nightmare stories all the time about significant (and even minor) home renovations and, while we had our frustrations, we went through a big job with few significant complaints. Planning/cost: Initially discussing the project, John was extremely receptive to our budget needs: we had saved up a very specific amount of money, and needed to complete two big projects in order to make the house more appealing to future renters (as we plan to move to a home with my wife's parents for the foreseeable future). The house had only one bathroom, even though it was approximately 1600 square feet. We needed to fix that if any families were going to rent. John understood and very clearly explained where we would be able to save money, what he would charge us for his work, for materials he bought vs. materials we provided, the realistic areas we could go cheap and the areas we couldn't scrimp on. John's price was not just competitive, but frankly made the difference between us being able to have these two complete and dramatic projects vs. one that would have left us feeling wanting. However, it was the price along with the fact that his clients indicated he was flexible and budget sensitive through the whole project that made the decision for us. (We've certainly dealt with people who claim to be able to work with "x" budget, and then everything somehow inflates dramatically over time.) We had a laundry/utility room that was separated from the main house by a breezeway. John connected it to the main house with brick in the same style as the house. He converted the room to a full bath and laundry room with a large shower. Simultaneously, he opened up the bare backyard wall of the main house, installing larger windows and glass french doors. Quality of work/cleanliness: John completed a great deal of the work himself, using a subcontractor to perform most of the brick work and the drywall. The quality, functionality, and look of the work overall was simply fantastic. Day after day they meticulously cleaned up their work, leaving as little footprint as possible on our day to day lives throughout the process, which, frankly reduced the stress that I believe tends to naturally accumulate during such projects. Once we paint it I believe the new brick will be entirely indistinguishable from the old. The brick has extremely clean lines in the same pattern as the existing work, and the finishing work around the windows and doors is excellent. We did have a brief ordeal flushing out a clog that seemed to result from construction debris, but ultimately the plumbing is excellent. Similarly, the shower tile work ultimately is terrific, but we did have a problem with the layout due to an error that John corrected, and it looks wonderful. In the bathroom, he took what was basically a junk/laundry room and installed an elegantly laid out vanity, toilet, laundry hookups on one side, and a massive shower, and utility/cleanup sink on the other, with room to spare. He added a simple half-wall to divide the toilet from the washer/dryer that works perfectly to separate the space. The shower he created for us is enormous and beautiful. Every time we go in the room, we are impressed all over again. The whole room could have appeared like a necessary appendage stuck on to the rest of the house, but that large, bright tile shower makes the room look elegant. Flexibility: I hated to lose my very functional utility sink from that room and hadn't planned for a replacement; however, John helped by coming up with a clever solution to put a sealed brick sink in with the water heater closet. which works perfectly. It's a clean, and very functional solution that I constantly appreciate having, though it was certainly a significant adjustment for him. When we requested adjustments, it felt as though John quoted a bit high to accommodate time and materials (and his added stress). But all in all he was fair and up front about the work, his time, and our options. That being said, there were some frustrations: Our frustrations all come down to communication and documentation. I don't fault John for all of this - his talent lies in the work he does; had we been more on the ball, we would have been more clear and organized ourselves. We had any number of preliminary discussions with John, and agreed to three or four major things up front, that satisfied us the work could be done in a way that would meet all of our needs. But as the project began and progressed, numerous details were forgotten. Specifically, the layout of the utility room and the physical requirements for the french doors to be installed. John repeatedly asked how we wanted to accommodate something as if we had not already come to a conclusion on the matter and we would essentially have to re-figure it out. Specifically, he forgot the layout that best accommodated all of the elements I mentioned above, and he forgot that he would have to "float" the bathroom wall, requiring a different (pricier) toilet than originally planned. Additionally, when he went to start work on the french doors, he had to take extra time to order a lintel that would span the entire length rather than two separate lintels - but, of course these were dimensions he'd known since originally planning the project. Things like this ultimately got worked out to our satisfaction, with one frustrating exception, but if either of us had documented what we'd agreed upon, it would have saved a great deal of hassle and debate, as my wife and I had to re-discuss everything ourselves as well, which reinforced John's feeling that we'd never come to a final agreement to begin with. Time/documentation: While we believe John was more than fair in his billing, the lack of clear, consistent documented days/hours prevented us from having a clear, concrete idea where we stood financially during the project. This impacted us when, in a couple of instances, we did ask for changes (such as installing the utility sink) and he quoted us for the change, though we had no idea whether we were in the high or low end of the overall planned project. All of this is to say: John worked it all out, and he did so in a way that was affordable, excellent, excellent, quality, beautiful work. But, in order to avoid frustration, agreements as to planning should be documented and ongoing days/hours worked should be documented. This would help avoid revisiting complicated plans and would allow for adjustments without having to be in the dark about the bottom line. Day in, day out, we are grateful for the work John did, and that it didn't eat us alive financially, because he did come in right in line with the budget. We love looking through our fantastic glass doors every morning. We have guests stay with us for a day or two, and love having a beautiful distinct bathroom they can use when they stay with us. We love knowing they won't feel they're entering into some dark corner of the house tacked on because it had to be, but that there's a beautiful bath with plenty of space that they can make themselves feel at home in.
I have used One Call Plumbing Services for about 8 years. They provide exceptional service, are technically knowledgeable and very professional. I have always had annual contracts which includes an annual inspection, access to 24/7 emergency services (which I have needed) and a discount on purchases. I trust their recommendations. Through One Call, I’ve had two toilets installed, drains repaired, shower repaired, and hot water heater replaced. I also learned about Bio One from them – an organic products used to keep my drains clean and running. It is a great product – without using harsh chemicals and I buy bottles with each annual check. I value that they are a locally owned business. I highly recommend them – I wouldn’t use any other plumbing service! Cyndi A
I discovered a leak in the hot water heater and posted on thumbtack about 1:30 PM. I chose to call West plumbing at 2:00 PM, Jim was here before 3:00 to inspect the heater. He checked to see if the heater was still under warranty and found it was still covered. He left to pick up new heater, returned and had to do some extra plumbing. All work was completed and the work area cleaned before 6:00 PM. I would recommend West Plumbing to everyone.
Needed a water heater and install. Had a good consult, got the wh I wanted and easy install.
The company was very responsive and was able to send someone to help on a Sunday, when everyone else wanted me to wait until Monday to have my water heater fixed, which would have meant no hot water for the weekend. Gary really went above and beyond installing the water heater, configuring a difficult pipe connection without complaining or even discussing the problems as they came up. His expertise and experience was clear as he resolved every problem without skipping a beat. Gary was professional, so much more than competent, and cleared away everything after the job. I didn't lift a finger during or after the job. This is what customer service is supposed to be like. Well done.
Morgan was a pleasure to talk with on the phone - she quickly found a specialist in my area for the same day. Alex came within about an hour after I called him. Immediately cleared off the stuff that was damaged by water and set up dehumidifier, fan, and applied treatment. Came back on the third day to wrap everything up. The area was completely dry and ready for drywall repair. It was a pleasure working with Alex. I would definitely hire them again. The price was very reasonable.