Global Prevention Services, Inc. (GPS)

Scottsdale, AZ

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About this pro

How does your business stand out?

All contractors feel they do excellent work, listen to their clients' needs and are honest. We wish this were true. GPS excels by performing beyond the standards of its competitors. This is validated by our ever-increasing successful project delivery, now well in excess of 10,000 individual engagements . This means GPS has thousands of satisfied clients. Our references and testimonials, the quality and breadth of our client base and our history of ZERO failures, ZERO complaints and ZERO warranty claims is our legacy.

What do you enjoy about the work you do?

Helping people at a time when they do not know where to turn, when others are capitalizing on their health and property issues. GPS delivers in every way: 1) fast response, 2) speed of project completion, 3) our less disruptive methods, 4) the 'green' benefits of less property demolition with less material disposal and replacement, 5) incredible, consistent exit results beyond the industry norms and 6) a distinct cost advantage benefiting our clients.

Location

Scottsdale, AZ 85260

Website

Years in business

14

Number of employees

15

Times hired on Thumbtack

51

Reviews

28 Reviews
  • Chris S. Aug 20, 2017
    Very professional and helpful. Affordable.
  • Janet F. Aug 11, 2017
    Mold Inspection and Removal
    Verified Review
    The word that comes to mind when I think of GPS is PROFESSIONAL--I was impressed with Michael's communication skills and knowledge from the first interaction. He even worked on the weekend to get a work order to us so that work could begin promptly, and juggled the schedule to fit us in right away. We could not be happier with our experience with PGS, and highly recommend them. Even though ours was an emergency situation, they did not try to gouge us, and came in with a very reasonable estimate. Work was done on time and very professionally. Thank you Michael, Rudi and everyone at GPS for your exceptional work!
  • Lisa F. Jul 17, 2017
    Kitchen Remodel
    Verified Review
  • Stephen G. Jun 16, 2017
    Patio Cover and Awning Installation
    Verified Review
    Very happy with the experience, from planning to completion. Super responsive to my questions concerning the project. Their bid was middle of the pack on what I got from other contractors.
  • Brian W. May 31, 2017
    Popcorn Texture Removal
    Verified Review
    Great job!! The crew was on time and did a quality job. I would hire again!!!
  • Shelley H. Apr 13, 2017
    Mold Inspection and Removal
    Verified Review
    GPS Is The Mold Removal Choice
    The project was black mold on the wall behind my kitchen sink cabinet. GPS came out promptly to give me an estimate to remove the mold and replace the damaged cabinet parts. Once I had insurance approval, (that was what took a week!), they did a very professional job of containing & removing the mold and water damage. The guys stayed overtime to finish and left my kitchen cleaned up and better than new! My claims adjuster said their estimate was "very fair" and their work was excellent.
    Michael H. May 22, 2017

    Shelley, There is nothing better for us than hearing that our company, through its talented staff, performed in a way that satisfied you. GPS performs projects, but we have set our goals to provide 100% satisfaction as our end product. We can always be a little better, we can always strive for more, but please know that your review is so appreciated and validating. The fact that we even pleased an adjuster is icing on the cake - thank you. Best regards, GPS® Customer Service 480-951-3600

  • Cheryl M. Mar 26, 2017
    Deck or Porch Addition
    Verified Review
    Don't promise what you can't deliver...
    I give one star just because we had to select something. We reached out in Dec 2016 to have a screen enclosure done. We had to constantly reach out to the architect that GPS sent us. GPS, when I told them of issues (a very small percentage was hold up from county to get permits) they indicated they would expedite our project to ensure that mom would have her screened in porch for the spring. No bigger than the screened patio was going to be we thought it was a little pricey, but was good with it when we thought they would get it done for spring. We understand that timelines can change, but don't tell a customer you'll expedite a project and then go back on your word. Not good business. Here we are almost in April and we are now being told it would be May/June. We are now looking for another contractor that can keep to their word.
    Michael H. May 22, 2017

    Cheryl, I am sorry you feel this way, GPS and its staff have only tried to help from the first contact we had with you. We are not responsible for the weeks that passed while you and the 3rd-party architect worked to properly solve outstanding site and permitting issues. We went 6 weeks without a word, only to have you write us angrily that the architect was unavailable. That has never been our experience and we could have helped if you had asked. The fact was, your husband had been in contact with the architect and was satisfied that progress was underway. Maybe there is a miscommunication here, in the original proposal there was substantial work for our team to perform ($16,759.54). The custom screens would be put on order and installed when received - AFTER our construction work was completed. We do not have any control over any of our suppliers, I am sorry for this as well. When the project was simplified for reasons known to you and the architect, GPS researched the new scope of work and re-quoted ($6,857.20); the project had materially changed. Now, the longest lead time item was the screens and little other work was required. I apologize that we got 'off-track' and for my part in setting your expectations improperly. GPS was prepared to start as soon as possible predicated on the architect's finding, permitting issues, final design and material needs. There was no way for us to produce a completed project in a week or two given the special order for custom screens. When I spoke with you about expediting your project, that was meant to assure you that when the design, permitting and contracts were signed, GPS would immediately bring a team to start your project. The modifications to the scope of work radically changed, I truly hope you can understand the logic as to why this happened. Sincerely, Michael Himelfarb Managing Director GPS Inc. 480-951-3600

  • Bernard L. Mar 11, 2017
    Home Remodeling
    Verified Review
    Welcome to Phoenix
    Interior cabinet work And garage door remodeling and replacement Recommended by Thumbtack
  • Michelle B. Mar 9, 2017
    Bathroom Remodel
    Verified Review
    Wonderful!
    Very professional. Excellent work. Would use this company again in a heartbeat!
  • Justin L. Jan 8, 2017
    Shower and Bathtub Installation or Replacement
    Verified Review
    Good caulking and mold removal
    He did a great job with caulking the bathtubs and taking care of the mold that had built up.
  • Mark C. Jan 5, 2017
    Excellent work
    A tenant discovered a slow leak behind a washer in one of the properties I handle, no idea how long it had been going on but 8 ft of wall had to be removed due to mold. Global Prevention was recommended to me by an associate and they were excellent, timely and did the job right. I am very satisfied with their work and would recommend them highly. Mark Camper West USA Realty.
  • Allen L. Dec 8, 2016
    Mold Inspection and Removal
    Verified Review
    Highly recommended
    Fair price, very professional , done on schedule they set !
  • Rory H. Oct 14, 2016
    Patio Remodel
    Verified Review
    Review
    Lasted only about 5 min. Did not give me any info. Said he would get back to me about quote and never did
    Michael H. Nov 18, 2016

    This customer was contacted and there was a misunderstanding at his end. He apologized and will find the time to recant his review of our company, he was actually pleased with GPS. Regards, Michael GPS Inc. 480-951-3600

  • Lisa K. Jun 18, 2016
    Mold Inspection
    Verified Review
    Michael H. May 22, 2017

    Lisa, Thank you for the 5 star rating, certainly hope you will not need us again for an environmental issue. Please call on us for any property repair or improvement though, we would welcome being of service when needed. Best regards, GPS® Customer Service 480-951-3600

  • Katie N. Apr 16, 2016
    Room Remodel
    Verified Review
  • MC S. Mar 4, 2016
    Excellent work. I'm very happy with the upgrade to my home. Thanks Global Prevention Services.
  • Jeff V. Nov 27, 2015
    Patio Remodel
    Verified Review
    Fantastic experience working with Micheal and the GPS team remodeling my back patio ceiling with stained wood planks. Quote was received shortly after my request and they provided valuable input on the project. The GPS team always followed up on my questions. Once hired, they did an excellent job installing the new wood ceiling on time and in a professional manner. This big project took one week to complete and they always showed up on time and cleaned up after each day of work. One of the best experiences if not the best experience I have had working with a contractor. I would highly recommend working with Micheal and his team. Thank you GPS!
    Michael H. Jan 22, 2016

    Jeff presented GPS with a terrific and challenging project concept and we are most proud of the final result. We have included one photo of his amazing patio in our Thumbtack profile - the final finish is very striking, thank you for letting us perform this important work.

  • Eric B. Nov 12, 2015
    Mold Inspection and Removal
    Verified Review
    Michael and his team were great. I had a lot of carpet that needed to be removed and he was on it. I would recommend him to anyone.
    Michael H. Feb 8, 2016

    Eric, Thank you for your trust in GPS, we enjoyed working for you, it's always easier if the customer knows exactly what they want and your instructions allowed us to deliver the project as you expected. Best regards, GPS® Customer Service

  • DL R. Nov 5, 2015
    From start to finish, Global Prevention Services was outstanding. I actually called them when the work was completed to ask if I could write a recommendation. Everyone was so helpful and so easy to work with. The work was done in less time than they thought and the workers were absolutely excellent. Everything about Global was amazing and I would recommend them to anyone who has mold or water damage.
    Michael H. Feb 8, 2016

    What a kind and validating review, thank you so much for taking the time. We don't 'manage' or ask for reviews from every job, we so appreciate the organic expression of satisfaction - this is why we are in business. We hope you never need us again for any emergency, water or mold issues! Sincerely, GPS® Customer Service

  • Desert B. Oct 20, 2015
    Patio Repair
    Verified Review
    GPS met our narrow time constraints and still put up a stout, attractive structure. The level of inconvenience to staff and visitors was kept to an absolute minimum.
    Michael H. Dec 30, 2015

    We are very grateful to have earned your trust to do this important work on your property. We will always respond quickly and professionally to any need where we can be of service. Thank you again and please know we appreciate your kind words. Sincerely, GPS Customer Service

  • Kyle M. Oct 19, 2015
    General Contracting
    Verified Review
    GPS was able to provide a thorough bid in a timely fashion for our rehab project. They where easy to work with and provided excellent pricing. Would recommend
    Michael H. Oct 19, 2015

    Kyle, We really appreciate your review, GPS serves many out of state clients who have placed their trust in our hands. We take that responsibility very seriously and are diligent to deliver as promised and without any added (and long distance) stress. You have experience with many contractors and we are honored to have been your choice for this major project. Sincerely, GPS Customer Service

  • Liz V. Oct 1, 2015
    Mold Inspection and Removal
    Verified Review
    We noticed some mold in our family home and knew it needed attention. I called a few businesses and Global Prevention Services was the first to respond. They expertly assessed the situation and gave me a quote later that day. Not only was their quote extremely comprehensive, it was the best value. The service people were timely, courteous and respectful. They cleaned up after the job very well. I can honestly say I would give this company more than 5 stars if that were an option. As a Real Estate Broker, I will most definitely be referring this company to my clients.
    Michael H. Oct 1, 2015

    Ms. V, Thank you so much for your fantastic review. Your experience with us is exactly what we strive to deliver to every client at every opportunity. You are very kind to take the time to support our company, your review helps our great staff stay busy and may help others in need to find the right company to help them. Thankfully, GPS Customer Service

  • Irmi N. Feb 28, 2014
    2013 Global Prevention Services in Phoenix, Arizona, had the instruction to restore our home which was partly damaged by water and mold. Parts of walls, floors, kitchen-and bath furniture plus various installations needed to be replaced. We, the owners, live overseas and had neither influence nor ways of control to overlook the forthcoming progress concerning the project, but GPS has proven to be reliable. GPS's estimates were more reasonable in comparison to other companies. All issues like; perfect timing, well trained friendly leading personnel and correct accounts are agenda. Global Prevention Services passed professional inspection and brought full satisfaction to us. Without doubts we can recommend this trustworthy company.
    Michael H. Aug 24, 2015

    Irmi, We are so happy you were pleased with our staff and services, YOU were a pleasure with which to work. We have many out of state, some out of country clients and take great pride in responsibly handling their property needs, we always approach our work as though we are doing it for family or friends. We value the trust created and will never jeopardize the tremendous relationships we have built. Thank you again. Sincerely, GPS Customer Service

  • Barbara M. Feb 18, 2014
    I got a special deal from AAA for two hours of general contractor work from Global Prevention Services. We have a stucco wall that's about two feet high around a courtyard in front of our home that had a large crack in it, and two hours seemed about right for someone to fill in the crack and paint the wall. The man who came was eager to get the job done, gathered the filler and paint and went to work. Before he painted, he showed us the repaired seam and explained what he had to do since the crack was rather wide. He was competent, friendly and efficient, and if we need a contractor in the future, we won't hesitate to call Global Prevention Services.
    Michael H. Aug 24, 2015

    Barbara, Noticed your positive review and simply wanted to thank you for taking the time to share your experience. We do a lot of work for AAA subscribers, we're all members of AAA, so we pay attention to performing up to the standards expected of their trusted vendors. We appreciate your business and look forward to repeating this positive experience when the need arises. Sincerely, GPS Customer Service

  • Matt S. Feb 14, 2014
    We were having a small tiling job done that required ripping up a patch of carpet and tiling an entry-way. The handyman was on time and brought everything he needed to do the work with the materials and vision I supplied. He also added some of his own input which helped make it look great. He custom-cut some of the tiles as needed, and it looks great.
    Michael H. Aug 24, 2015

    Matt, Thank you. It's always great to hear how we did and since our people are truly talented and committed, it is especially nice to have our clients validate our work. Sincerely, GPS Customer Service

  • Sandy A. Jan 31, 2014
    I had a flood in my home and from my first phone call with Michael, he put my mind at ease. Everyone including the office staff answered my questions with such professionalism. The work on my bathroom was completed in a week. I would highly recommend GPS.
    Michael H. Feb 3, 2014

    Sandy, I'm glad you had a great experience with all aspects of GPS. Our 'mission' is to SATISFY every client and that goal drives us to do our best everyday. We know we are conscientious at each project site, we work as fast as quality work can be performed, we're always very competitive and pride ourselves on our record of successful results. It's a solid combination of client benefits that sets GPS apart. Thank you. Best regards, Michael

  • Donny L. Jan 28, 2014
    The team at GPS did a fantastic job on my friend's property. My buddy, Bill, is an elderly gentlemen from Vietnam and did not speak English. I was the intermediary between Bill and Michael, and Michael did an excellent job explaining all the details and questions for my friend and I. When Bill went on a two month long trip, a water filtering unit under his sink went kaput and leaked water everywhere. By the time he got back the floors were not wet, but there was mold up to 4 feet on his walls! GPS had replace all the drywall, cabinets, countertops, and a few appliances. While the work took a week longer than expected (Bill had some unique cabinetry that Home Depot promised to have in stock but did not due to the northeastern storm at the time), the team kept in touch with me through phone and email and helped me understand how the home insurance aspect works. I quoted 6 different places and almost went with someone else just as reputable, but GPS's professionalism and customer service (not to mention low prices and a complete breakdown of estimated costs) won me over in the end. I will definitely recommend them to my friends should they need it.
    Michael H. Jan 29, 2014

    Donny, We enjoyed working for you and Bill was lucky to have you as his representative! We hope you and Bill never need us again, but we're here if there is any construction related service you might need. Best regards, Michael

  • Lovisa M. Jan 28, 2014
    I had a flood in my house and GPS came in and did an great and efficent job on getting the mold out and putting all the drywall back and getting my house back in order for me.
    Michael H. Jan 29, 2014

    Lovisa, I hope you and all in your family are doing well, thank you for taking the time to describe your experience with GPS. Best regards, Michael

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our service does require an on-site visit (provided at no charge in our market areas) so that all the details can be collected to properly service the needs of our clients. No matter if the project is brand new construction, a minor or major remodel or a remediation or emergency situation, true and accurate pricing requires data collection, site awareness and the determination for equipment, material and product needs. Those who will quote site unseen will have to change their quote (later on) or have built-in price protection that will only serve themselves.
What is your typical process for working with a new customer?
GPS is different and much of what we do that separates us from our competitors are trade secrets - literally. But, we can offer in answer to this question that most of our success lies in 'listening'. We are all about the client, their desires and needs or for those looking for direction or advice, we enjoy that too. It is such a simple concept, but so few businesses ever master the art of satisfying their clients - completely, each and every time. We meet with our clients and prospects, follow their lead, and augment their projects when asked to do so. We then communicate continuously until we have delivered on their vision. No lip service, no excuses, just a focused effort to generate results, create associations and enjoy the work and the relationships.
What education and/or training do you have that relates to your work?
We are constantly gaining knowledge, attending seminars & events and our key people are required to maintain their certifications through continuing education. The Founder of the company speaks regularly to audiences within the industry and to real estate professionals, builders and others related to the development, construction and maintenance of real property.
How did you get started doing this type of work?
I was retired, then took a temporary position as President of a construction company (I had no construction background) and experienced five major projects (U.S. AFB, International Airport, Federal Courthouse, an FBI Building & a 300-unit apartment complex) where mold was discovered. We hired 4 mold companies to conduct the 5 projects and after great turmoil, ineptitude, cost overruns, ALL 5 projects failed independent testing. I had to do something, people and companies needed a real resource that professionally performed. I founded GPS and created PureSpace as a result of the needs of the market.
What types of customers have you worked with?
We have been blessed to work with the widest possible range of clients imaginable. From home owners to property managers, real estate agents and brokers, builders, billion dollar commercial general contractors to institutional and governmental clients. We work primarily in building spaces, but we have saved jets, RVs, autos and other personal property. From a closet to 16 buildings on an Air Force Base, GPS has experienced a very wide variety of buildings, properties and spaces. We are a General Contractor so we do it all for our clients. We perform new build construction, remodels, repairs and much more.
Describe a recent project you are fond of. How long did it take?
It seems each client project provides us the opportunity to shine and we love the relationships that come from our honest efforts. We arrive every day with the desire to solve issues, build quality and deliver beyond the expectations of our customers. We just finished a project where microbial remediation was required and a great deal of time and money had been spent with another company. The results, as provided by a 3rd party indoor air quality expert, were very negative, literally unhealthy. GPS was able to enter the project, perform our exclusive process, (PureSpace) and reverse what was a very negative situation. Fast, affordable and effective - it's a winning combination that brings us accolades and great satisfaction.
What advice would you give a customer looking to hire a provider in your area of work?
Keep your eyes and ears open. Actually check references (make sure they are not relatives!) and compare all, more than just price. Scope of work is a key factor - will each company do all that is necessary or are shortcuts in play. Read warranties (most won't have any or will have ones that are voided if water is present), check licensing, insurance, etc.
What questions should customers think through before talking to professionals about their project?
This industry is unregulated and while the vast majority of practitioners are very good people, ones who care and try hard, they are simply limited by dated technology and failed practices. We have developed a product line (non-toxic) and created a process that replaces the flawed approach of the past. You can now pay less and get the best possible results.