FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge a reasonable per-hour rate, which includes 15 minutes of one-way travel time. I am willing to travel quite far to meet my students' needs, but the per-hour rate will increase when I travel more than 15 minutes to meet with my students.
- What is your typical process for working with a new customer?
I offer a free, no-pressure, 20-minute consultation to every potential student. We use this time to evaluate the student's background and needs and outline a learning plan. This is helpful even if the student decides not to continue learning from me, for whatever reason. It's also a good opportunity for the student to get to know me, my background, and my approach, and to ask me specific questions of interest.
- What education and/or training do you have that relates to your work?
My undergraduate degree is in Linguistics, and I completed an advanced post-graduate Mandarin study program. I have used Mandarin professionally for over a decade, including as a volunteer in a ministry for Chinese immigrants, as a visa officer at a US consulate in China, and as a professional translator.