RiosBrotherslandscapingllc

Name: RiosBrotherslandscapingllc
Address: Denver, CO, 80221
Rating: 4.466666666666667

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Introduction

At our small, local landscape hardscape company, we’re passionate about transforming outdoor spaces into stunning retreats. Whether it's creative designs or building your very own outdoor oasis, we do it all! Customer satisfaction is at the heart of what we do, and we back our work with warranties for your peace of mind. We genuinely love our craft and look forward to the opportunity to earn your trust and business. Let’s create something beautiful together!

Overview

Background checked

5 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

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This pro accepts payments via Apple Pay, Cash, Check, and Credit card.

Projects and media

29 photos

Projects and media

29 photos

Reviews

Very good 4.5

15 reviews

5

87%

4

0%

3

0%

2

0%

1

13%

Past Customer

May 18, 2022

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From Google

I have never written a bad review for any company I have hired but I feel this experience warrants one.I hired Rios Brothers Landscaping to remove sod, install an in-ground drain, grade and adjust slope of yard, replace a sprinkler head, and install new sod. Leading up to the install day communication with Jorge was frequent and prompt.The day of the install Jorge and a "rookie employee" (as he called him) showed up, and the Jorge left rather quickly because he had not yet purchased materials for the work, and the "rookie" worked alone and unsupervised.Issue 1: did not bring a sod cutter so the had to use a tiller to remove sod which is risky for sprinklers.Issue 2: did not use a large level or a string level to grade the slope. It is very uneven and the low points retain to much water.Issue 3: they did not tamp the added soil before laying sod, so the 30 ft of the yard where they layer drain have sunk after watering.Issue 4: they broke 2 sprinkler head out of 8, and covered one with sod. We found these issues when we turned the sprinklers on at the e d of the work day. They insisted that the heads must have been broken before, but that they would come back to fix them.I paid then in full and waited 2 days for then to return. They no showed. We hired somebody else to come fix the sprinklers and found each to have a gash/break in them either from a tiller or pick ax.I contacted Jorge and he said to send pictures and we could talk about reimbursement. I did and he never responded. I called and left voice-mail for 3 days and he ghosted me. He answered today, realized it was me, and hung up on me.I was going to ask for $200 for compensation for hiring new workers to replace the heads and labor. Small compensation for a botched $2,400 job.Their work and professionalism is low quality, but my review here is about their lack of integrity. Own the mistake, fix the damage, and keep you 5 star rating. Instead they blow you off.Give your money to a company that deserves it, not these guys.

Past Customer

Dec 2, 2022

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From Google

Find another fence builder.

Past Customer

May 31, 2023

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From Google

Respectfully Polite and responsible

Past Customer

May 31, 2023

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From Google

We were referred to Rios Brothers from one of the home improvement sites. We were in a bit of a bind and needed help fast but still needed to make a good decision and be financially responsible. We read the Google reviews as well as others including the last negative one here but given interactions with other contractors who responded and Jorge from Rios Brothers, we went with Rios Brothers. I explained the situation we were in and we decided to give them a try for a piece of the work and if they did a good job we had other work we needed done as wellHere is our scenario: Our daughter was in a bad spot with her HOA and we needed to help her to get sod laid fast in the front lawn. Jorge was quick to respond. He sized up the situation, sent us a quote and started right away, within days. The team did a fabulous job! No sprinkler damage as was described in the other post, in fact they had to fix one for us. We also had them do a few other things with mulch and weed control that was visible from the street.We then had them come back to lay sod in the back yard. In the course of that job, he added two more sprinkler zones which meant he had to fix a disaster of a sprinkler system in the box put in previously (we have before and after pictures, amazing work here!). Again they were prompt, professional, and did a great job. We will have him come back to do a bit more for us in other areas of the yard.Through all of this Jorge communicated continuously. He called before doing anything outside of the original scope of the job, answered a million watering questions given a freakish wet Colorado spring in the middle of all this work and even helped educate our daughter on how to manage the new investment or more importantly what NOT to do. His prices were competitive with other landscape contractors we called as well. Overall a great experience and he offers a warranty, which is what sold me on giving him a try amongst the questionable review here on Google.I'm not sure of the situation this one gentleman had, but I assure you our experience was much different. So much so my daughter has already referred him to friends that have seen his work at her home and my husband (a retired contractor) intends to share his contact info with previous colleagues as well. That earned trust does not come easily in this business!If you need landscaping work done, sod, etc. give Jorge a call. I suspect he will fix you up. .

Past Customer

Jul 26, 2024

·

From Google

Jorge and the boys did excellent work.

Credentials

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Jorge Rios

RiosBrotherslandscapingllc

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