VFPRO handyman

Thank you for your feedback. I’m sorry that I did not clearly explain the cost of the work before the appointment. I brought a helper so the work could be completed faster and more carefully, so I calculated the labor at a rate of $80 per hour for two people. However, I acknowledge that I should have informed you of this rate in advance and received your approval before starting the work. The materials charge included mounting hardware, screws, and other supplies that I brought with me. Because I already had these materials, I did not have to spend billable time traveling to the store. Nevertheless, I should have explained this additional charge in advance as well. I never intentionally extend a job to increase the invoice. It is important to me that the work is completed carefully and securely. I appreciate the opportunity to help with the projects in your home, and I will take your feedback into consideration. Going forward, I will confirm the labor rate, helper cost, and materials in advance to avoid similar misunderstandings.