David provided an excellent experience, with a tricky install on my Nest thermostat that required extra wiring that others would have given up on. he interfaced with the Nest when my unit failed to resolve an issue that was way beyond my abilities and even walked my dog.
Subcooling is fantastic! Our thermostat had been hanging off the wall by a screw for I don't even know how long... years. I came across their $399 Nest thermostat promotion, called them and they were there the next morning. Very professional, kind and FAST. I also had them do a maintenance on my furnace so we are now "breathing easy".
AC out on a Sunday aft, Protech fit us in the evening, very professional, respectful and was able to troubleshoot the problem in five minutes! Who knew the thermostat had batteries that were dead, well the technician did! Offered to stay and do preventative maintenance which was above what I would have expected at 8pm.
On short notice, due to a cancellation, their technician Richard showed up on time to our (very cold) building, on Christmas Eve yet! He replace the thermostat, changed the filter, checked some wiring and got our furnace going. We plan to use them again for some additional work.