Lorena Cleaning Services
Lorena Cleaning Services

Lorena Cleaning Services

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Introduction
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Overview

Hired 38 times

Background checked

3 employees

8 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Featured Projects

316 photos

  • House Cleaning

    House Cleaning

Specialties
Cleaning method

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

12 reviews

5
84%
4
8%
3
0%
2
8%
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Hébatullah T.
Jun 7, 2023
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Hired on Thumbtack

Hired on Thumbtack

My experience with Lorena Cleaning Services was not a positive one. They scheduled three appointments with me, one appointment for housecleaning, and two for quotes and unfortunately, they did not show up. To make matters worse, I did not receive any communication whatsoever about the cancellation unless I repeatedly reach out to them. I was very disappointed with this lack of professionalism. I had taken time out of my day, and to have it cancelled without any notice was frustrating. I understand that things happen, and sometimes appointments need to be rescheduled or cancelled, but communication is key. Overall, I cannot recommend Lorena Cleaning Services based on my experience. I hope that they can improve their communication and reliability in the future, as I believe that these are essential qualities for any housekeeping company.

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Every 2 weeks

House Cleaning
pro avatar
Ginger F.
Apr 14, 2023
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Hired on Thumbtack

Hired on Thumbtack

Worked quickly and very thorough!

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Pets in home • Just once

House Cleaning
Credentials
Background Check

Lorena Trejo

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