I had my gutters cleaned. Way overdue; wanted done sooner rather than later. This operation is a male/female team (married couple?). Caroline is the admin/scheduling & clean up, Christian provides the rooftop labor. She told me they might be able to fit me in the next day, but unsure because of existing project/ unknown completion time. Caroline kept me informed of their progress the whole day, so communication was great. Price was very fair (cash or check). Actual service was fast. He scooped out the junk from gutters and off the roof; she swept it up/bagged it & they took it away. Also offered to hose off the exterior walls. Only thing I was not able to confirm is whether he/they have a contractor's license, something I always check for anything I do on my house. Thumbtack was utterly useless for that purpose; I was told by them that they leave it to the pro to list any info they want - Thumbtack apparently does NOT independently verify anything about their referrals. So, these folks showed up and he was literally on my roof, getting busy before I could even ask. She had called (I didn't hear phone from other room), then knocked on the door, asked for a broom and also got very busy, he was already on the roof. Not necessarily everything requires a license, but someone who does "roofing" should have one and the insurance/ bonding protections that go with it. And he/they may in fact have it, I just couldn't confirm it and I didn't press because it was just a gutter cleaning. Happily, there were no negative matters that may have raised insurance or bonding issues. Well, at least not that I know of - I didn't exactly climb onto the roof to check! (Reminds me: should have/could have asked for some cell phone pics of his work; that would've been easy ...) But I know the work was done because actual seedlings of some kind growing out of the gutters were visible from outside (!!) and are all gone. Also, I watched as TONS of junk came flying off in front of my living room window, and from back onto my deck and on the sides onto walkway pavement. I would definitely use them again for gutters and probably ask for pics of work performed in places I can't get to. Very pleasant and professional.