What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the hour but do offer a flat fee price per day, for two organizers. I enjoy larger projects that require multiple organizers (I am a great cheerleader) but also love working side by side with clients on smaller, one day projects.
What is your typical process for working with a new customer?
We begin with a phone consultation where we discuss a client's goals, organizational challenges and see if we are a good match-- listening is key. We'll schedule an in-person consultation followed by work sessions in order for you to meet your goals.
What education and/or training do you have that relates to your work?
I've been a member of the National Association of Professional Organizers (NAPO) since 2004 & have served for five years on the board of the Los Angeles Chapter (NAPO-LA) with two years as chapter president.
Describe a recent project you are fond of. How long did it take?
I organized and redecorated a Beverly Hills medical office in four appointments including storage areas, display cases, accessories, wall art and systems for office supply products and library. The client took my advise and invested in some key pieces-- a display case for a skin care line, a credenza, improved lighting, and we sent unnecessary furniture and accessories to storage. I re-used much of what they had in ways they had not thought of.
What advice would you give a customer looking to hire a provider in your area of work?
Understand that professional organizing is a very interactive model. We can do the hands-on work, but you must be involved to some extent making decisions and providing feedback.