FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing tailored to each project's needs, no hidden fees. We’re upfront about all costs and provide clear estimates. We offer discounts for bundled services (photo + video).
- What is your typical process for working with a new customer?
We start with a quick discovery call or message to understand your goals. From there, we send over a proposal or quote, followed by scheduling and prep on our end. On shoot day, we work efficiently while making sure you feel comfortable and confident. Delivery timelines and revisions are clearly communicated upfront.
- What education and/or training do you have that relates to your work?
Our team has 9+ of hands-on experience and training in professional photography, cinematography, lighting, editing, and storytelling. We stay up to date with industry standards and gear, and we’ve worked with everything from DSLRs to cinema-grade cameras to ensure high-quality output every time.