- What should the customer know about your pricing (e.g., discounts, fees)?
The price I quote is usually what you will pay, no hidden fees! I encourage my customers to always ask for a discount, not all projects are the same, some are easier and I don't mind giving a discount on such situations.
- What is your typical process for working with a new customer?
I want my customers to feel that they can count on me to get the job done. I accomplish this by being straight forward with the price, a step by step explanation of the process, and a final walk through of the job.
- What education and/or training do you have that relates to your work?
I studied Heating and Air Conditioning at Ashworth College and gained my professional experience with a local HVAC business before starting my own business.