Mr. Amir, was timely, followed my instructions and did a good job hanging my pictures. I appreciate his professionalism.
Zegnatech Sacramento
Bryan T.
I had the opportunity to work with Fabiano on two separate projects, and my experience varied greatly between them. The first project involved Fabiano hanging a drapery rod, pictures in my home, and a ceiling fan. His work was exceptional, and he made sure I was completely satisfied before leaving. This positive experience led me to hire Fabiano for a second project, a bathroom renovation. Unfortunately, things took a turn for the worse when Fabiano's business partner became involved.
Throughout the bathroom renovation project, I encountered numerous issues that stemmed from poor craftsmanship and lack of attention to detail. Nail pops on one of my walls were filled with silicone instead of spackle, resulting in visible imperfections. The bathroom counter was cut incorrectly, and attempts were made to cover up the mistake. Another piece of stone work had a jagged edge due to improper cutting. The transition strip from the carpet to the tile was left unsecured, creating a trip hazard, and it was never painted to match the baseboards. To add to the disappointment, the leveling used consisted of two pieces of scrap wood. Many of the tiles on the backsplash were cracked and poorly installed. It was evident that the team did not adhere to industry standards or take pride in their work.
Furthermore, I was disappointed with the team's lack of care and respect for my property. Dust accumulated on my furniture daily because they failed to cover it properly. My garage was transformed into an equipment storage space and workshop, leaving layers of dust on my belongings. Although the team attempted to clean up the dust once, it was not enough. I was also taken aback when I discovered one of the team members lying on the floor in my living room, seemingly practicing yoga. These instances demonstrated a lack of professionalism and consideration for my home.
It's worth mentioning that Fabiano provided excellent assistance with material selection for both projects. He displayed knowledge and helped me find high-quality options within my budget. I appreciated his guidance and expertise in this aspect, as it enhanced my overall experience during the initial project. This positive attribute of Fabiano's work should not be overshadowed by the shortcomings of the rest of the team.
One aspect that requires caution is reviewing the receipts provided by Fabiano's business partner. I received receipts from other projects and personal purchases made at Home Depot, unrelated to my project. It is essential to scrutinize these receipts to avoid paying for items such as tools, soda, chips, and snacks that are not associated with your project.
Lastly, when I addressed the issue of crooked floor tiles with the team, their response was disappointing. Instead of displaying professionalism and a willingness to rectify their mistakes, they appeared visibly upset and defensive. This lack of accountability and respect further exemplified their overall lack of professionalism and commitment to quality throughout the project.
In conclusion, while Fabiano's individual work and assistance with material selection were commendable, the overall experience with the team on the second project was marred by poor craftsmanship, lack of attention to detail, disregard for property care, and a defensive attitude when faced with constructive feedback. I would recommend limiting engagements with this team to small projects where their limitations are less likely to impact the outcome.
Coastal Home Construction Inc.
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