INSTALL-IT-DIRECT
INSTALL-IT-DIRECT

INSTALL-IT-DIRECT

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Install-It-Direct was created 2009 based on an innovative, yet simple business model: hire only the best crews in the industry in each trade (pavers, synthetic turf, etc.), implement extremely efficient processes for each project and, in turn, pass the savings onto you! We’re proud to be the outdoor living specialists that you can count on for transparent pricing and exemplary work. Our experienced paver professionals are experts in the design and installation of: Driveway pavers Patio pavers Pool deck pavers Paver walkways Additional Outdoor Living Services Artificial grass installation, repair and maintenance Putting greens installation Retaining and freestanding walls installation Outdoor kitchen installation BBQ island installation Outdoor fireplace installation Custom fire pit installation Water feature installation Pergola installation Landscape lighting and more! With our in-house design center, we offer a wide variety of professional landscape design services, including concept plans, HOA plans, full designs, 3D renderings and more.
Overview

Hired 6 times

21 employees

13 years in business

Payment methods

Cash, Check, Credit card, PayPal, Stripe, Venmo, Zelle

Social media

Facebook, Twitter

Featured Projects

58 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

12 reviews

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Ken E.
Oct 30, 2021
After getting several quotes we were referred to Install-it-Direct by some friends and are really glad we went with them. Chris MacMillan and Frank Palomino and their super team went over and above making sure our pavers project was just the way we wanted it. The work crew were exceptional very skilled, well organized and hard working arrived here early every day cleaned up every day, and actually completed the job early. Thank you so much Chris and Frank and your team for giving us such Excellent customer service and a beautiful end product. We would use them again and refer Install-it-Direct to anyone in a heart-beat. Nancy & Ken
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Rene R.
Jul 5, 2021
Our backyard is the oasis we have always wanted! I would HIGHLY recommend Install IT Direct!! I setup appts with 5 different contractors to get estimates for our backyard and they were all over the place. When I called Install IT Direct their concierge was very friendly and knowledgeable and shared that a sales rep would reach out to setup more time and shared that they provide complimentary estimates and 2D drawings of our space and if we wanted a 3D version it’s $1,000 but would be applied to our project. Within about 30 minutes the sales rep Thomas called me back and set up an appt to look at our property the next day. He was on time, extremely professional, and very friendly. Within a few days he provided a drawing of our space and detailed estimate with line items for each part of the project. The prices seemed fair and we scheduled the work. They were able to start almost immediately which was wonderful! Thomas introduced me to the project manager, Frank who was absolutely incredible to work with. He kept in touch throughout the entire process to check in and confirm details with me to ensure it was exactly how we wanted it. The crews were fantastic, they worked extremely hard M-S, they did an amazing job, and were very tidy. I loved that once they started the project they stayed until they finished, I didn’t have to worry about them picking up other projects and fighting to have ours finished. If you’re looking to have work done, look no further, Thomas and Frank are such a great team and will oversee your project start to finish.
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Nancy K.
May 24, 2021
Install-It-Direct just completed the most beautiful transformation of my large, neglected front and side yard and I couldn’t be happier. Thomas, Frank and the whole entire rock star crew made the complete process seamless and stress free. The process stared with Thomas, who carefully listened to my wishes and crafted the most exquisite drought tolerant low maintenance 3D rendering of my front and side yard. Frank and his rock star team brought the plan to a reality in just 2 short weeks. The team was extremely fast, professional, neat and all-around nice guys. I have been meaning to redo by front landscape for years, but never found a contractor who I felt comfortable with such a big project. Thanks to Install-It-Direct, I went from zero to hero in my neighborhood!
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Ashli P.
Feb 14, 2021
After getting their name from a neighbor. Thomas came over to give us a quote. We had a good idea for what we wanted to do and he helped us make it better. We received quotes from 6 companies. Thomas was the only one who was an all around professional sharing his knowledge, ideas, and suggestions in a matter a fact no pressure kind of way. Plus he didn’t bad mouth other companies work to get his point across. Great follow up from start to finish. He provided a digital image of our plan and all the paperwork we needed to submit to HOA. The crew that came to do the work was great! Hard working all day and very in synch with each other. They pay close attention to detail. They also cleaned up at the end of each day. The job foreman, Frank, was also great to work with. Both Thomas and Frank encouraged questions and repeatedly wanted to make sure we were happy with the progress. A couple minor tweaks needed to be made while the work was being done. Thomas and Frank just wanted to fix it and it was not a big deal. Install It Direct may not be the cheapest company out there, but I knew after our first visit that they were different from the other companies. We definitely had piece of mind considering the amount of money we were spending and for the work being done on such an important part of our home. :)
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Luke W.
Jan 23, 2021
Install It Direct was one of two companies that we went through a full design consultation and estimate process for our small front and back yard in our new construction home. While both bids were similar enough in price, we ultimately choose to go with Install It Direct because of our overly positive experience with Ron, our design consultant. Ron came with great suggestions and was willing to revise the design and work to maximize our budget. Ron was also straightforward about the pros and cons of turf and pavers and gave advice as to what other home projects we could prioritize next to maximize the longevity of the landscaping project (get gutters!). As first-time homeowners, we were grateful for the extra info. Our incredibly slow HOA approval process pushed us way past our anticipated start date for install and into the December holidays. Even with the delay on our side and the complete disruption to life from COVID-19, we were impressed that the install team made things work and got everything done in a relatively short amount of time. Yes, there were some hiccups and slowdowns here and there, mainly due to the state of the world right now, but ultimately, we are happy with how everything turned out. The quality of the work is great, they were able to level our backyard way beyond what we are expecting within our budget. Thanks to the work of Install It Direct we can finally enjoy being in our backyard.
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