Cristina D. says, "After finding ServiceLion through Thumbtack, I was impressed right from the start. The booking process was incredibly easy, and their office communicated so well, making everything smooth and straightforward. This positive beginning set the tone for what turned out to be two exceptional service appointments that far exceeded my expectations.
My first appointment was for a same-day service for a light switch repair (and he even managed to squeeze in the labeling of my home’s electrical panel when I expressed that I had wanted to get it done). Jacob was the technician who came out, and he was very friendly and professional. Even though it was a call later in the day, he made it seem like he was happy to be there and share his knowledge. He went above and beyond to ensure everything was done perfectly.
The second service involved maintenance of our HVAC system, and Tim was the one who showed up to check it out. He discovered a significant safety concern due to the age of the unit and took a video so I could see exactly what he was talking about. He took his time to answer all my questions, thoroughly explaining the situation without trying to hard sell me on anything or apply any pressure. After asking a ton of questions and doing a little bit of diligence, I felt very comfortable contracting with them for a system replacement.
Based on these experiences, I highly recommend ServiceLion. From the ease of booking and the excellent communication from their office to the outstanding service provided by Jacob and Tim, ServiceLion demonstrates a commitment to consistently top-notch service and customer care"See more
