BK Pool Service
It’s free with no obligation to hire
Hired 4 times
16 years in business
Cash, Check, Credit card
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Cleaning and Maintenance,
Swimming Pool Cleaning, Maintenance, and Inspection
Know how all the equipment works. While he managed to get my pool blue, in the process my timer to start the filtration system no longer works and he knows nothing about the pump. Bubbles still coming out of return line and he told me it just needed to have the air bled out. I found a leak near the motor of the pump that's causing the bubbles and he never came back to check it out. Maybe he's good at cleaning a pool. Maybe he should know more about the equipment.Jun 16, 2020VerifiedBK Pool Service's reply
The original assignment was to clear out a green pool which we did with great success. We even inspected the filter grids and replaced a torn grid. The timer not working and the pump leaking air were separate items that you raised after the project was completed. We can’t be held liable for pool equipment that fails to operate after we leave the premises and not in scope of the original project. Its like saying to a doctor that you have a flu after he treated you for allergies. Let’s all be reasonable...
We have been a customer of BK Pool service for 17 years. They are extremely professional, reliable, responsive and knowledgeable. I trust their recommendations and truly value their service. They recently acid washed our spa and it looks brand new! I highly recommend this family owned company and have referred friends and neighbors who are also pleased with the service.Jun 20, 2019
Overall there's always been excellent service. Always satisfied with a clean and maintained pool. Always great communication...always consistent. Anytime I had any questions and or needed extra services done for my pool they were quick to oblige. Happy customers here in Lamirada.Jun 24, 2019
We have been with BK Pool Service for many years. We started with Edgar’s father and Edgar took over when his dad retired. Edgar managed our remodel of our 30 year old pool and it came in on time and on budget and we are so happy with the results. He also responds quickly whenever we need him to help us with the darn digital controls or anything else!Jun 20, 2019
When we started using BK Pool Service, we needed an acid wash and some maintenance items. Edgar did a great job with getting our pool clean and keeping it that way! He is always responsive to calls, questions, and concerns and goes out of his way to make sure our pool needs are taken care of.Jun 29, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?To be discussed after assessment of pool/spa
- What is your typical process for working with a new customer?We provide a free estimate and give you an honest assessment on pool equipment quality and water chemistry on our first visit. We will give you a price quote based on the size of your pool/spa and any nearby trees/shrubs that may contribute to the amount of work necessary to clean the pool. We provide an engagement letter which summarizes our findings and itemizes all services and fees for your pool maintenance contract. There are no surprises in fees or scope of work. Everything is written down.
- What education and/or training do you have that relates to your work?Our 15-year track record in the industry gives us a broad view of all the pool equipment brands and how each motor, filter and salt cell works. We have experience repairing and installing heaters, single/variable speed pumps, salt chlorinators, pool automation, pool lights and controls.