FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparency, so you can expect all pricing to be clear and upfront. We offer military and senior discounts as a thank you for their service and dedication. For most jobs, we provide free estimates, which will give you an idea of the scope and cost. However, please note that after-hours work may incur additional fees. We give a customized quote per job, so you only pay for what’s needed. We ensure everything is in writing before starting any work, so there are no surprises along the way. You’ll always know exactly what to expect.
- What is your typical process for working with a new customer?
We make the process easy and flexible to suit your preferences. Whether you prefer to communicate by phone, email, or in person, we’ll adapt to the way that’s most convenient for you. For smaller jobs, we’ll ask for pictures to get a better idea of the work needed. For remodels or new construction, we’ll schedule an in-person visit to assess the site and discuss the project in detail. Once we understand your vision, we’ll provide a clear, upfront estimate and work with you to set expectations. We believe in no surprises, so everything will be discussed and agreed upon before we begin. Our written contract ensures that all the terms are clear and protected for both sides. We’ll keep you updated during the project as needed or as requested, ensuring you’re always in the loop. Our goal is to make the entire experience smooth and stress-free.
- What education and/or training do you have that relates to your work?
I’ve spent over 30 years in the construction industry, starting with an apprenticeship and progressing to become a journeyman. Throughout my career, I’ve continuously honed my skills, earning my General Contractor's License and gaining hands-on experience in a variety of projects. In addition to my own training, I require all of my team members to have at least 5 years of experience in the field to ensure high-quality work and professionalism on every project. Since 2005, we’ve specialized as a design-builder, integrating both design and construction for a seamless experience. Our extensive experience allows us to handle everything from concept to completion with the highest level of expertise.