Came over on short notice in a timely manner. Explained a lot about my issue, why it could have occurred, and just anything in general related to the subject. Very polite and super friendly, helped identify the specifics to the problem as well as taking the time to do multiple checks to confirm the problem. In the end he was able to help me identify the exact problem and help me find out exactly what I can do to fix my computer. Definitely going to be my go-to guy for any computer related issues! Highly recommend hiring this expert, especially if you're near the area.