It’s free with no obligation to hire
Hired 45 times
3 years in business
(Pacific Time Zone)
8:00 a.m. to 11:00 p.m.
Credit card, Cash
Top Pro status
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Jan - Jul
Jul - Dec
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I posted pictures of the junk that needs to be removed. They quoted me $200 and when they got there, change their mind to $800. Pleas beware of this contractor. I could have used someone else but now I have to wait. I counted on these guys and they played me. Smh! Bad business model.Sep 1, 2018VerifiedJunk King Contra Costa's reply
Robert your total debris for haul is much more than 1 pickup. You misrepresented the quantity and wasted our time. We were upfront that price was subject to change.
excellent experience with Junk King. I would count on them every time.Feb 7, 2018Verified
Junk King workers made a huge job very easy. They were prompt, courteous, quick and very professional. They swept up everything when they were done, and my garage that was filled with junk looked like new!Sep 25, 2017Verified
I just wanted to comment that the Junk King delivered great Customer Service once again. A great fast response and scheduling by the Call Center and great drivers at the time of pick up. There was a question about pricing after the job was complete but this was reviewed and corrected. GOLD CUSTOMER SERVICE!! It is very much appreciated. Until next time Junk King! Thank you very much.Oct 25, 2016Junk King Contra Costa's reply
The quote I got was a bit expensive and overpriced but it’s hard to say no once they’re already at your house.Jan 4, 2018Verified
Junk King Contra Costa verified
- What should the customer know about your pricing (e.g., discounts, fees)?We charge based on the amount and type of junk we remove— we look at how much room your junk will take up in the truck and we’ll also look to see if you have any e-waste or other pieces that require special handling. Our prices are upfront and include all labor and disposal fees. We take things like old furniture, appliances, yard debris, TV’s, hot tubs, even construction materials — just about anything! We are fast, affordable and eco-friendly. We try to recycle and donate as much as possible from every job. We offer free no obligation estimates.
- What is your typical process for working with a new customer?About 15 - 30 minutes before your scheduled appointment, we call to let you know we’re on the way. When we arrive, just show us the junk that needs to be removed, and we’ll get to work. We’ll take care of the loading, cleaning and trash removal so that you’ll get the results you want without the headache (and backache!) of doing the heavy work yourself! After the job, we will collect payment and immediately email you a receipt for your records. From start to finish, you can feel comfortable with the process and relieved to have real professionals handling the task.
- What education and/or training do you have that relates to your work?Engineering