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We worked with Colleen from CM design on what was supposed to be a quick schematic to permit an existing addition. Well, the city started throwing in additional requirements to the design that required Colleen to meet with City Planners and structural engineers. This added significant delays to our timeline, but Colleen handled all of these challenges with professionalism and grace. Although she had other projects running concurrently, I never felt that our little project (that turned into a big headache) was far from her agenda. She was generally accessible (there were holiday breaks to account for) and responsive to any questions. She was transparent about her billable hours, and kept us aware of extra time that accrued due to meetings with plan check and other officials. We were finally given the green light to proceed with permitting right as COVID closed the city, so we haven’t finished the project, but at least we’re ready to go when things reopen. I would recommend Colleen to anyone needing architectural design services.May 25, 2020
We hired Colleen on recommendation from our contractor. We spoke to several architects, but all of their ideas and costs were outside our budget. She worked with us to find a design solution that we could afford and love, and met our family's needs. We were most concerned about the design and permits, but she was able to get them approved quickly.Mar 6, 2020
Colleen saved our project after our first architect quit for personal reasons. We were on a tight timeline to finish the design & permits for our new bar project in San Francisco. She helped us finalize the design & got our permit approved in the first go around over the counter at the building department. She has a firm knowledge of all the building & health codes, & is a clever, budget conscious designer. Currently under construction & can't wait to open!Mar 6, 2020
- What should the customer know about your pricing (e.g., discounts, fees)?My prices are set per project. Typically I create a drawing list that meets the project & clients goals,, & base fees of the number of hours needed to complete the drawing list. When design time is needed, I set a do-not-exceed amount of time for meetings & working back & forth to find a design that meets your needs.
- What is your typical process for working with a new customer?Depending on the service, I assess the project's needs then create a scope of work & drawing list. For architectural services, this may require a site visit or permit research.
- What education and/or training do you have that relates to your work?Bachelors of Architecture, 13 years of professional experience