FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing structure includes a four-hour minimum fee at an hourly rate of $45, totaling $180 per visit. Once the initial project is completed, any remaining time can be utilized for other tasks. If there are no other scheduled projects for that day, each additional hour will be charged at $45. Here's a breakdown of the labor cost for different durations as an example: - 4 hours = $180 - 6 hours = $270 - 8 hours = $360 Please note that materials are not included in the pricing.
- What is your typical process for working with a new customer?
To facilitate a smooth appointment process, I initiate contact with the customer to arrange a visit for either performing the required task or inspecting the work that needs completion. Once communication is established, I kindly request the customer to share some photos of the work/problem area. This will help me better prepare for the task and assess if the work can be done during the visit or if further inspection is needed. Afterward, I promptly send a confirmation or reminder email/text one day before the scheduled visit to ensure everyone is well-informed and prepared.
- What education and/or training do you have that relates to your work?
As a maintenance professional, I bring over 9 years of extensive experience to the table. My wealth of knowledge and expertise ensures that I am well-equipped to handle a wide range of maintenance tasks efficiently and effectively.