FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that my pricing policy is transparent and based on several key aspects. Base Cost: I provide fair and competitive prices for my furniture assembly services. Discounts: Special discounts may be offered for returning clients or larger projects. Additional Expenses: If the project involves extra services or materials, I will always inform the customer about any additional costs in advance. Timelines and Time: Depending on the project's deadline, additional charges may apply. I always commit to my timeframes honestly. Advance Payment and Payment: Customers will be presented with payment terms, including the option for advance payment and accepted methods of payment. Guarantees: I offer warranties for the quality of my work and the materials used. Contract and Conditions: Every project will be formalized with an official contract, outlining the terms of our collaboration. These aspects of the pricing policy aim to ensure transparency and trust between me and my clients, ultimately contributing to the successful completion of the project.
- What is your typical process for working with a new customer?
Our typical customer service protocol includes our client service and expertise. We coordinate all the details of the job, including the hourly rate, as well as the maximum and minimum work hours, so that the client understands the final cost. If the project is complex, our master technician will make a preliminary visit and perform all the necessary calculations. Our goal is customer satisfaction, quality work, and punctuality
- What education and/or training do you have that relates to your work?
furniture assembly and repair, including assembling kitchen and office furniture, as well as mounting televisions. My experience allows me to provide professional furniture assembly and installation services focused on quality and customer satisfaction.