- What should the customer know about your pricing (e.g., discounts, fees)?
We offer senior citizen and military discounts. There may be certain times we may offer holiday discounts as well.
- What is your typical process for working with a new customer?
We go through a number of steps: 1. When meeting with the customer, we come together with a design that tailors to their needs. 2. We go through the process of our warranty, installment methods, and products we use. 3. We will then take our measurements of the area that needs to be worked on and the customer will then receive an estimate from us. 4. After agreed upon, we will set project dates and start construction. 5. We will conduct quality control and have a completion done with our customer.
- What education and/or training do you have that relates to your work?
We also have a c27 and construction license, along with having many years in the artificial turf industry.