FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What should the customer know about your pricing (e.g., discounts, fees)? ✅ 100% Transparent Price ✅ 3 hour minimum ✅ No Hidden Fees, all pricing will be explained over the phone and in written forms ✅Everything is included (Wardrobe boxes, dollies, furniture protective blankets) ✅No additional costs (Disassembling, assembling of furniture, millions of stairs, narrow hallway and long walking distance) ✅ The time starts when our movers actually start your move
- What is your typical process for working with a new customer?
1️⃣ Explain everything over the phone 2️⃣ Email confirmation with all the details 3️⃣ Confirm your move a day ahead 4️⃣ Arrive on time and start the job 5️⃣ Pack and wrap all of the furniture 6️⃣ Load and unload 7️⃣ Unpack and assemble the furnitures 8️⃣ Put all the furnitures at the customers desired place 9️⃣ Stop the time and finish the move 1️⃣0️⃣ Enjoy your new place!!! 🎉
- What education and/or training do you have that relates to your work?
All of our movers have at least 2 or more years of experience