FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the size of the space, type of cleaning, and level of dirt. We always provide an estimate before starting, so there are no hidden fees. We also offer discounts for regular cleaning services and long-term clients. Additional services (such as deep cleaning, window cleaning, or post-renovation cleaning) are discussed in advance.
- What is your typical process for working with a new customer?
We begin with a consultation to understand your needs and assess the space. Then we provide a clear quote and agree on a convenient time. Our team arrives fully equipped and completes the cleaning efficiently and professionally. After the service, we make sure you are satisfied and are always open to feedback or additional requests.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, proper use of cleaning equipment, and safe handling of cleaning products. We continuously improve our skills and follow industry standards to ensure high-quality and safe service for our customers.