Gary was more than punctual considering he drive from out of town. He is a master of what he does -- if I may call him a "dog whisperer", it would be most appropriate. Instantly, he commanded & controlled my 3 dogs. One of the dogs that is normally skittish stayed in the room and one of the dogs that usually barks at strangers seemed "at home" with Gary right away. In just 1 session, I had better controls of my 3 dogs. Feeding time is not a chaotic and noisy as it normally is. I felt my stress subsided quite a bit in just 1 session. I so appreciate the top notch service that Gary provided. I am so grateful and will use him again in the future. In addition, I will recommend him every time the opportunity presents itself.