We had an excellent experience with Cruz - we'll definitely be reaching out to him again if we ever have any rodent problems in the future.
Our problem started on a Wednesday morning - we found a baby mouse in our sink. This we took care of ourselves. On Thursday night, while we were getting ready to sleep, we caught sight of a mouse running into our fireplace, which we quickly barricaded. 5 minutes after that we heard scratching in on the piece of wood that we used to block off the barricade, so we knew it was still in there. 30 minutes later, we saw another mouse run into our kitchen, that's when we blocked off the bottom of the doors around the house.
At this point, it means we had at least 3 mice in the house (the baby one in the sink, the one that's trapped in the fireplace, and the one that ran into the kitchen). Friday morning, I went to the hardware store and set up 8 sticky traps baited with peanut butter around the house before work. But, we knew this wasn't enough so we decided to look for a professional.
We initially found Cruz on Thumbtack - we contacted him Friday afternoon, and he came to do a free inspection on Saturday - the next day he came over again to patch up a couple problem spots we had inside our unit.
After he took care of the problems inside of our unit (fireplace, behind the kitchen sink, behind the toilet), we went around the outside of the house and realized the problem was much larger than we initially thought - one side of the house was pretty much completely exposed at the ground level.
Not only were there a myriad of entry/exit points for rodents, we had alot of pipes and also power meters that were in front of these problem spots. Cruz ended up coming up with a pretty elegant solution - he covered everything up. Where we had power meters and valves that would need to be accessible in the future, Cruz and his colleague installed the wire mesh as panels that could be easily removed by unscrewing a few bolts.
Ever since Cruz stopped by, we haven't had any more activity, no more droppings and nothing on the traps.
Cruz was very easy to work with and gave us a very reasonable rate. He responded quickly, showed up when he said he would, communicated clearly, and effectively rodent-proofed our house. He stopped by yesterday on a follow up visit to check on the traps (nothing yet).
I HIGHLY recommend Cruz if you're having any type of rodent issue.