I needed someone to help set up my electronics, TV, computer, wifi extender, printer. He listened to what I was trying to accomplishment, set up the equipment and showed how to get the most out of what I've got. He wrote down instructions for me and made a list of the the things I need to but with notes on how to install. He was patient, courteous and very professional. I was nervous about inviting a stranger into my home. I know I have a go to "tech" guy when I need one. I recommend him to anyone needing computer, TV tech support.