Just finished our move with this company and besides a few hiccups with miscommunication through (Chris or Alex the dispatchers or owners, not really sure who I was talking to the whole time) we are pretty pleased. First I chatted back and fourth on Yelp about the price quote and he had scheduled me and never told me what time so I had to call and approve the time since he just assumed his chosen time would work with me and never told me what time it was. Then I made it very clear I needed 30 minute notice before the guys show up, since my stuff was in a storage and I would have to have time to meet them there to let them in. Somehow, even though I had called him multiple times from my cell phone he managed to write it down wrong. Therefore I was not informed the movers were coming until they were there and I called the company and they called them to get the correct number.
Anyhow we were VERY VERY PLEASED WITH CYLE AND ELIO as our movers, they were FRIENDLY, EFFICIENT and VERY PROFESSIONAL. They moved some very heavy things of ours with a long walking distance to the upstairs apartment and were really great, I just wish we knew we could have used 3 guys to take some of the load off these two and get it done a bit quicker.
Lastly, the company did meet us in the middle and started our time 15 minutes later because of the mishap in the beginning, which saved me 30