I am honored to be Vern Hackett's first review... My German Shepherd puppy decided ripping the wiring from the central AC/Heating unit to the house was a fun idea, she ripped it out of the wall so bad that the remaining wires to connect weren't even visible. I got multiple service call quotes but Vern was the only one that gave me a rough estimate based on the issue not just what his service call would be. He came out the next morning, was extremely friendly and professional. While he worked he told me exactly what he was doing and checking and gave me best & worst case scenario as he went. Because of the nature of the damage any dishonest contractor would have easily been able to make me pay an arm & a leg thinking the whole thing would need to be rewired, I am grateful to have found Vern because even though it was not easy he managed to pull enough wire to connect to. I will definitely be a return customer and recommend him to friends & family. If you want someone reliable, knowledgeable, and honest then Vern is your guy!!!!!!