FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and flexible. We offer standard rates based on the type and size of the area to be cleaned, as well as the complexity of the service. Discounts are available for regular clients. Additional fees may apply for deep cleaning, post-renovation services, or if extra time and resources are required due to the condition of the space. We always inform clients of the final price before starting any work — no hidden costs.
- What is your typical process for working with a new customer?
We start with a brief consultation to understand your needs, the type of space, and the required scope of cleaning. Based on this, we provide a clear quote and discuss scheduling and service details. Once everything is confirmed, our team performs the cleaning to the highest standards. After completion, we follow up to ensure you are fully satisfied — your feedback is important to us.
- What education and/or training do you have that relates to your work?
Although our team does not have formal education, we have extensive hands-on experience. Over the years, we have independently mastered effective cleaning techniques and studied modern products and industry standards. We continuously improve our skills to ensure a high level of cleanliness, reliability, and customer satisfaction.