About this pro
13 years in business
5 hires on Thumbtack
Katelyn G.Aug 27, 2015Verified
Workstation Win8 computer regularly bogging to a halt. We have RAID setup and multiple backups and virus protections, etc. Mr Casey quickly, politely on time and in time, analysed, diagnosed, prognosed, and operated. System now working xip-xing.Aug 25, 2015Verified
Richard was such a great help to me and my husband. He was on our doorstep within 30 minutes of our call. He was polite, professional, and really knew what he was doing. He did everything I asked, and more. I highly recommend his services. Thank you Richard. We will definitely use you again. Julie & DaveJul 14, 2015Verified
Richard was very polite, friendly, and most importantly..knowledgeable! He was very patient and answered all my questions. He set up my new computer and transferred all my old files, being careful to keep the important files I wanted. His work is fast and thorough. I really appreciated his help and I would call him again for any of my computer issues.Jul 9, 2015Verified
I would recommend Mr Casey's stellar service w/o hesitation; friendly but professional, prompt, and generous with his knowledge. If you're in the East Bay and your laptop/PC is cranky, don't waste time/$ bringing your difficulties to some store that will likely neither adhere to a proposed schedule, nor tell you anything helpful after and if they resolve the problem. Call this guy - he'll come to you, and your problems will evaporate in an utterly user-friendly way. Thanks Richard!!Jul 7, 2015Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?My pricing structure is very simple: - Consultation via phone is free. - Travel costs are $.50/mi. - Hourly rate is flexible, genenrally ranging between $25-$100 an hour. - Quoted hourly rate will be based on travel distance and difficulty of our goal. - Quoted price will be honored unless more than 90 minutes of additional time is required to achieve our goals.
- What advice would you give a customer looking to hire a provider in your area of work?Make sure the solution will work for you and is clearly in budget. My solutions are customer centric. I am not tied to (or paid by) any company or product. This ensures we pick the best solutions to achieve your goals.