What should the customer know about your pricing (e.g., discounts, fees)?
Prices depend on a few things... 1) Which size truck you need? 2) How full the truck gets? 3) Estimated weight? 4) Access to the items you need removed? 5) Where you are located?
What is your typical process for working with a new customer?
Customers call, text or email us and we communicate they same way back or how they prefer. We can try to give an estimate over the phone after we get some questions answered or we can go out and look at the job if you would like. We agree on a price and set a time & day to do it. Or if customer is ready that moment we can even do it that way.