When I started working with Shannon I was struggling with deep unhappiness and uncertainty about my life, as well as my relationships with the people in my life. I was skeptical of talking to anyone because of several prior bad experiences with counselors and psychiatrists. But I called anyway out of desperation and I'm very glad in retrospect that I did. Shannon helped me consciously identify things that are important to me and things I wanted to change. With Shannon I learned to proactively become aware of and eliminate negative, harmful, or just plain not useful patterns of thinking and instead treat myself using positive reinforcement. These changes seems small and simple but their impact is deep. I also benefited from her wise perspective on managing relationships with others. By using what I've worked on with Shannon, I feel more clear, capable, reflective, and self-aware. This in turn has helped me focus, enjoy my work, and improve how I view my relationships with my family and coworkers. I'm all around much happier and proud of myself. In working with Shannon, I was impressed by her kindness, her breadth of understanding, her proactive approach, and her focus on ensuring her clients improve in a quantifiable, verifiable way. I would and do recommend her to anyone looking for guidance through rough times, especially if you're looking for quick and concrete practices to implement to improve your life immediately.