Simply put, Jose was wonderful to work with!
I came home to work to find the unpleasant surprise of a badly leaking water heater. After a little research I turned it off and determined that after its 18 year life, it needed to be replaced. After putting up my request on Thumbtack, Jose was very quick to respond and gave me some great options on how to proceed.
Not only did he pick up a new water heater for me on the way, but he stopped at TWO different Home Depots to find the best one in my price range. Not to mention, this was done relatively late in the evening. His flexibility was great.
Once he arrived he was very thorough and professional. He quickly installed the water heater and made sure that everything was working as designed. He even followed up the next morning to see if there was anything else that was needed.
A+ overall, and I will definitely be using Jose again if something should arise with my plumbing elsewhere.