9. Derrell's Computer Repair Services
- 5 years in business
- 201 hires on Thumbtack
- Serves Poway, CA
"My iPad would not take a charge and would not turn on. I brought it to the Apple retail store where I purchased the device in Chula Vista, Ca. and was told that it was DOA. I asked about data recovery and was told ( very gently:) nothing could be done to recover data if the unit couldn't be turned on. I asked the rep about other agencies that did recovery but heard it was about $500. The rep said he'd heard it was pricey too.
I was pretty sad due to videos of my kids pix, loved ones who passed on etc. All videosof vacations gone so I went online and found Derrell. Filled out the brief 'problem' field of entry and had an estimate of$60 to recover data. Darrell gave me options. A complete repair for$80 instead of data recovery including parts cost!! I wanted to keep the device if I could rather then purchase a new one. Device dropped off and I was kept informed as to progress. Part arrived within a reasonable time and device was ready for pick up the next day. I was shown the part that the charger fit into that had to be replaced and the carbon flashing on it. Recommendation by Derrell, use only Apple products with Apple devices in future.
I am completely impressed by Derrell in his ability to troubleshoot/ repair and more impressive, his work ethic. That combination of performance that Derrell offers is rare to be found these days. He has a professional, pleasant, and approachable demeanor. I would give my highest recommendation for this pro without any reservation whatsoever."