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Jeff was very thorough and tried many approaches to solving the issue before we determined it was probably a hardware issue which would require more of an effort than I was prepared to invest in a laptop I would only occasionally use. I was completely happy with Jeff's work and would use him again.
I have needed Pete's expertise on many occasions. I have a desktop computer, laptop and iPhone - he knows them all. He worlds by phone, email or in person. He has been helpful on issues with iPhoto, email, mobileme/icloud, double passwords, and a host of other things. If he doesn't have an immediate answer he has the resource. He has recovered photos from the sd card on my camera (after I deleted them from my computer) and downloaded hundreds of videos that seemed locked in my video recorder. He is constantly teaching me ways to upgrade my devices, apps I should get and software that would be helpful given my idiosyncrasies. He has come to my house the same day or the next day when it was urgent. I work from home and don't have office support. For me, not having to go to the apple store with my big desk top is worth his hourly rate.
Ari is patient and funny, helpful in explaining about different options for data storage, and prioritizing what should come first in the Mac learning department. He helped me upload to iCloud the data that had my laptop all jammed up, for starters. Looking forward to more help so I can feel more proficient in understanding (and using better) my great new MacBook Pro.
Will Brown - Dirt Cheap Computer Repair - has very low rates - a flat rate even if he stays an hour or longer over 2 hours. He is very punctual and extremely knowledgeable about computer hardware.
* I needed to get my speakers in family room and living room working. I had to get all my systems connected to receiver. * I needed to get my internet networking in the house and NIC panels which were not working to be replaced. Bill did all the research and sent me links to cheapest parts and receivers I could buy based on my home system and already existing panels. He even purchased some of the parts for me and got it shipped to his house. He showed me all the receipts from Ebay and did not charge me extra for that effort. He knows his stuff and am sure he is going to get all my business He is still helping me fix my telephone line even though the original task is completed.
Marty was excellent working on my Dell computer. He was confident in his work and methodically went through steps to get to a repaired computer. I will be calling Marty again in the future when I replace my old device.
Ron fixed everything perfectly! He went above and beyond his services and I would recommend him to anyone looking to get their computer or laptop repaired. He was very courteous and informative about everything, and will walk you through what needs to be done.
Joel stopped a leak in my garbage disposal and snaked my pipes to clear a stoppage. I found him to be very pleasant, professional competent and thorough in dealing with my plumbing repair. His price was fair and I will definitely hire him again for future projects.
David responded to my request and came to my office the next day. He was able to fix my laptop by installing a new hard drive. He extremely knowledgeable and professional. I would definitely hire him again.
Ben was so very helpful. Patient in listening to my concerns but lightening fast/super smart in working with my computer and resolving the problem. He calls himself a "Computer Coach" which is much different and better than "Computer Repair"...because often it is not the case that the computer is malfunctioning...it is that someone (like me) may not know how to navigate the issues. He provided some good follow up to make sure that everything was working well for me. If you happen to book an appointment at his place, don't be put off by the shabby exterior of the house... and of course, he also will make an appointment to come see you at your home or place of business. I highly recommend Sustainable Computing.
I was having issues with my pc and was very fortunate to come across Sean. He was recommended by another local outfit which was no longer doing repairs. He immediately went to work on my laptop, keeping me appraised of the issues as he progressed. His service was outstanding, as I was up and running literally the next day. The price was very reasonable, and I am extremely satisfied. Well done Sean, and thank you!!
I have only the highest praise for this company. They were reasonably priced, prompt, respectful and personable. I already referred a few friends to them for their IT/repair needs.
so it's Saturday afternoon and suddenly my Pioneer dj controller isn't allowing my audio signal to be processed and pass through to my powered speakers . . . to make a long story short, with the way that my home studio is configured that basically meant that I wouldn't be able to get anything done until at least Monday. sucks, right? wrong! so I go to Thumbstack and I immediately find Iconppower and within minutes i was connected to Johnny Lai and he and I were able to arrange an appointment for 5pm Saturday evening! Awesome, right... but would Johnny be able to actually figure out what was going on with my home studio and remedy it? answer: yes, no problem. First, let me say that I think I haven't made a big enough deal about perhaps the most important fact of this whole experience.... JOHNNY CAME TO ME! any other service and i no doubt would have take each component of my home studio individually to a repair person and that would have cost me a lot of $$$ to probably still not have had the problem taken care of -- - and that would definitely suck! but not with Johnny from Icomppower, he came to my place within an hour and he took his time to work through my issue and he was able to figure out the fix and I was back in the mix making music before 6 pm - - - and his fee? so maybe the best part of the deal.... It really couldn't have been more reasonable, especially when you consider that I had already spent 3-4 hours of my own time trying to figure out the issue without being even remotely successful - - - so when you consider what the alternative could have cost me and the amount of down time that Johnny saved me... definitely a fair deal for me! thanks Johnny. brian b
The best computer repair service company I've ever hired. Very fast response and very efficient. They truly are experts in their field. Thank you for the great service!
I was having a big problem could not even logged into my computer and worst of all did not have a recent backup so i was really nervous and worried because its my work computer and depend on all my files to make my living , spoke to several people on the phone and it only got me even more worried because people were telling i needed to re-load windows which meant i would loose all my data but, then i spoke with Sam and felt more comfortable ,he came to my office not only was he able to get all my data back but, he was able to get me up and running in no time he went beyond saving my life he also offered knowledgeable suggestions and expertise to avoid future problems he is very professional,reasonable and, really knows what he is doing. I would definitely recommend Sam to all my co-workers family and friends. Soledad Olvera
Inquired about a MAC battery order and replacement costs and timing. Dealt with very well over the phone. Call back with info was prompt. Taking the computer in for repair next week.
Sunny, worked around my scheduled. met me at his shop on the 4th of July on my time. Fixed my laptop and gave me tips on how to take care of my computer and cleaned up some potential treats that I was not aware of. Had me out the door in hour half. Great service I would recommend them to anyone.
Michael has been working with us for over five years. He is trustworthy,well informed and has always responded quickly. Reasonable rates. He has set up new computers and done maintenance.
Outstanding workmanship, best prices for quality service! Give them a call for ALL your home repairs!
New To Thumbtack
I offer PC builds and repairs, custom gaming rigs, home networking and home theater setup with or without PC integration.
New To Thumbtack
Located in Santa Rosa, we specialize in: Laptop repair, PC repair, virus removal, malware and spyware removal, mobile business and mobile home support and remote PC services, DC jack repair, LCD screen replacement and much more! Satisfaction guaranteed, or your money back! We are a mobile computer repair company that prides itself in providing our valued customers world-class customer service and support. Our goal in starting North Bay Computer was to provide customers and businesses with a sensible solution to the many frustrations that can accompany owning a PC. We know how frustrating computer problems can be, and we know the importance of your personal data and protecting it. Our experts will not only treat you like the valued customer you are, but will show you what superb customer care and service are all about!