We scheduled (and re-scheduled!) a time to install my bike rack. (The re-scheduling was due to both our work commitments, and it was HILARIOUS.) Emmy and team were great sports through the scheduling difficulties and, when they arrived to realize the rack was too short for my loft ceilings, promptly addressed the issue with a quick trip to the hardware store. They provided me two options from which to choose, and integrated my choice safely into the installation.
Hyde Handcraft is quick, inexpensive, professional yet fun and we had a great time arranging one corner of my evolving habitat.