FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide customized, project-based pricing based on the scope, materials, and timeline of each job. We don’t believe in one-size-fits-all quotes—every home and homeowner is different, so we take the time to understand your needs and provide a clear, detailed estimate before any work begins. There are no hidden fees, and we never pressure you into upgrades you don’t need. We do offer value-engineering options to help align your goals with your budget, and we’re always transparent about where your money is going. Initial consultations are free, and we’re happy to walk you through your options to find the right solution for your home and budget.
- What is your typical process for working with a new customer?
We start with a free consultation—either on-site or virtual—where we listen to your goals, assess your space, and answer any initial questions. From there, we provide a detailed, transparent estimate tailored to your specific project needs. Once approved, we handle all design, permitting, and scheduling in-house to keep things organized and efficient. Throughout the project, you'll have a dedicated point of contact, regular updates, and full visibility into the timeline and next steps. We believe great results start with clear communication, and our process is designed to keep you informed, comfortable, and confident from start to finish.
- What education and/or training do you have that relates to your work?
Our team is made up of licensed general contractors, certified project managers, and experienced craftsmen with decades of combined experience in construction, remodeling, and residential design. We stay up to date on California building codes, energy efficiency standards, and permit regulations to ensure every project is built right and built to last. Beyond hands-on expertise, we regularly attend industry training, code update seminars, and design-build workshops to stay sharp and innovative in how we approach every job.