Efficient team included Chris, my main contact. That was very reassuring because I knew that what I had communicated and agreed to was going to get done. They trimmed a brunch of tree/shrubs growing into my backyard from the neighbors. It looks tons better, although the neighbors yard remains a jungle. Out front, they did a great job trimming a large tree. Chris also gave me advice about replanting the root bound dirt patch below the tree. I'm hopeful that with the improved light from the major trim and added soil (which Chris assured me would not hurt the roots) I will be able to once again enjoy my front yard's aesthetic. Highly knowledgeable, very friendly, very responsive. I'm keeping this number to use these guys next time!