FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the type of work, materials, and complexity of the job. I explain the expected cost before starting whenever possible. My goal is fair, transparent pricing with no unnecessary work.
- What is your typical process for working with a new customer?
First, I listen to the customer and ask questions about the problem. Then I inspect the situation, explain what needs to be done, discuss the options and price, and complete the work carefully. I always test everything before finishing the job.
- What education and/or training do you have that relates to your work?
I have hands-on training and practical experience in plumbing repair, installation, maintenance, and troubleshooting. I continue learning new methods, materials, and plumbing technologies to provide reliable service.