FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, reflecting the quality of materials, craftsmanship, and service we provide. We occasionally offer seasonal promotions or discounts for returning clients, referrals, or bundled services. If a project changes during the course of work, we’ll communicate any cost adjustments clearly and obtain your approval before moving forward. Our goal is to provide honest pricing and excellent value for every project.
- What is your typical process for working with a new customer?
What is your typical process for working with a new customer? Our process is designed to be clear, collaborative, and stress-free from start to finish: Initial Consultation: We begin with a conversation—either in person, by phone, or via email—to understand your needs, goals, and budget. Site Visit & Assessment: For most projects, we’ll schedule a site visit to evaluate the space, take measurements, and discuss design or structural considerations. Detailed Estimate: Based on your project scope, we’ll provide a written estimate that includes timelines, materials, labor, and costs. Planning & Scheduling: Once the estimate is approved, we work with you to finalize the schedule, materials, and any necessary permits. Project Execution: Our experienced team gets to work—maintaining a clean job site, regular communication, and high-quality workmanship every step of the way. Final Walkthrough: After the work is complete, we walk through the finished project with you to ensure everything meets your expectations. We value clear communication, reliability, and delivering results you can be proud of.
- What education and/or training do you have that relates to your work?
I have 10+ years of hands-on experience in the construction industry, along with formal training in areas such as building codes, safety regulations, and project management. Over the years, I’ve completed coursework and certifications relevant to general contracting, including a contractor license.