6. OC Home Appliances
- 80 hires on Thumbtack
- Serves South Gate, CA
"My dishwasher stopped cleaning the dishes and I thought the motor might be going out. I called them and left a message after hours. Nick called me back the very next morning and scheduled an appointment the next day. Nick arrived promptly, listened carefully to what I had to say about the problems, and started right to work. He disassembled the unit and discovered that over time the particular brand of dishwashing soap I'd used had caked into a solid hard mass that had literally stopped up all of the sprayer and works. It was a particular problem he'd seen with the water in my area and this particular soap's (cascade) composition.
Nick was very personable and pleasant; and I appreciated that he showed me everything that was wrong and explained how he could fix it. He disassembled the unit, dug all the gunk out, reassembled everything, tested the unit, cleaned up after himself and made a recommendation for a different brand of soap, rinse agent, and dishwasher cleaning that worked better and would prevent this from happening again. (The brand "Finish", which I've started using, it's worked like a charm and my glasses are actually clear again!) I felt he charged a very fair price for the work done. It's been a couple weeks since the visit and the dishwasher has continued to work as it should and my dishes are clean again. I would call them again for any future appliance issues."