Brian is awesome! He was busy for the first few days but was very responsive in communicating that he would not make it. When he finally came, he got straight to the job and tried his best to make the garbage disposal work. After a few tries, he was able to get it to work and thus saved the money required to buy and install a new garbage disposal. I would highly recommend him for his professionalism, straightforwardness, and responsiveness. He even told me some entertaining stories about his work with other customers. Keep up the good work Brian!